Trek Bicycle offers a new suspension service at some Trek stores. The program promises a 14-day turnaround on service, and consumers are offered a demo bike for two days. https://youtu.be/HJmjrU1LZf0

The program has pre-set prices on suspension and dropper post service packages: $175 for full shock services, $200 for full fork service, and $100 for dropper post service, not including parts.

The program lets local retailers set labor fees for more routine suspension service and inspection packages.

Participating dealers will perform the routine services in-house, while the full-service options will be handled at one of six regional Trek service centers in the U.S.

A press release said participating Trek retailers are offering the service and pointed consumers to a dealer map. The map does not include a way to sort stores to see which offer the suspension service, but a Trek spokesman said that was in the works.

As The Wheel Turns, So Do The Days of Our Rides. This series is my reflection on current events in the industry and consumer perspective. With my 30 years in the business, I try to give a better understanding and some added context to today’s topics. Let’s have a look.

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My passion for bikes started when my parents opened a shop in the 1980s called Parker Bikes (we were located in Parker, Colorado). My love for cycling has continued since then, in my work and with my hobbies of road cycling and mountain biking. After my parents’ shop closed, I worked for other bike shops (including Lee’s Cyclery in Fort Collins), where I built and sold bikes, fixed and tuned up bikes, and managed inventory.
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Music By:
Music by Eklecticism – Zion – https://thmatc.co/?l=CA3F5791
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